Customer education courses that keep up with your product
Product academies, onboarding paths, and partner enablement for SaaS and technology companies – designed to update as fast as you ship.
Your product changes faster than your training
Customer education teams are often small and stretched. The product ships every few weeks, screenshots go out of date, and customer success keeps asking for more "how-to" content. Meanwhile, partners and resellers need enablement to sell and implement with confidence.
Screenshots and workflows that change with every release
Customers who need onboarding without a live call
Partner and reseller programs that need consistent certification
Internal product and sales enablement for fast-growing teams
New markets that need courses in local languages
From first login to certified partner
Customer onboarding paths
Short, role-based courses that help new users reach their first result
Software simulations
Watch-it, try-it, and test-me modes for key workflows
Product academy curricula
Beginner-to-advanced tracks with assessments and certificates
Partner and reseller enablement
Positioning, implementation, and certification modules
Internal sales and product enablement
Release training for sales, support, and customer success
Interactive video and animated explainers
Feature launches and concepts explained in a few minutes
Technical training
Admin, integration, and configuration courses
Designed for release cycles
One workflow per module – so a UI change means updating one module, not rebuilding the course.
Rise for fast edits, Storyline for in-depth simulations, and custom HTML5 when you need a bespoke look.
Our 22-person in-house team extends your customer education team's production capacity.
Deliver through your own LMS via SCORM, or through our hosted, branded LMS with user creation and support.
Through Localize, we translate UI text, captions, and voice-over, then check the localized screens.
WCAG-aligned development on request.
Every course still moves through needs analysis, storyboard, your approval, prototype, alpha, beta, and gold – with your product managers reviewing where accuracy matters most.
Relevant services
Customer education and partner enablement keep pace with your releases through quick development, video, and a hosted academy.
Not sure which fits? Tell us about your project and we'll recommend the right mix.
- Custom eLearning developmentCourses designed and written from your material, built in Storyline, Rise, or HTML5
- Interactive video and animationBranching video, explainer animations, and scenario clips
- LMS hosting and supportOur LMS hosted for you or on your server, with user setup and support
- eLearning localizationTranslation, native voice-over, and QA in every language you need
- eLearning in the USACustom and white-label eLearning for US teams
Experience with global technology brands
Localize a2z localizes content for a global payments technology company.
Frequently asked questions
How do you keep courses up to date with product releases?
We develop in small modules and use tools that are quick to edit, so updates stay small. Share your release rhythm, and we'll plan around it.
Can you build software simulations from our staging environment?
Yes, if you give us access or screen recordings. We capture the workflows and turn them into interactive practice modes.
Do you provide an LMS for a customer academy?
Yes. We can host a branded LMS, create users, and provide technical support – or deliver SCORM files for your existing platform.
Can we localize the academy for new regions?
Yes. Through Localize, we handle on-screen text, captions, voice-over, and QA in one workflow.
Growing your customer academy?
Show us your product and current courses, and we'll recommend what to develop first.